Thursday Three For All
A Conversation with My Soul (via @_MichaelKelley) Do you spend more time letting your soul speak to you? Or do you preach the gospel to your soul? Good morning, soul. It’s another day that the Lord...
Tagged: leadership
Turning Jeers Into Cheers
By now you’ve no doubt read the story of Berhard Brandner, the Frontier Airlines pilot who dug into his own pockets and bought 35 pizzas for his passengers stranded on the tarmac. It was a...
Thursday Three For All
In other news, my WordPress dashboard tells me this is the 100th Thursday Three For All. That calls for a celebration. Or a realization that I’m really, really lazy and just like to curate other...
Are Your Volunteers Saved By the Bell?
True story: I was just a little bit old for the Saved By The Bell. I was 16 when it premiered in ’89, and besides, it didn’t really take off until Mr. Belding hired his brother Rod as...
2014 Summer Reading List: Yours (Guest Services Edition)
[Quick note: after I drafted this post last week, I heard from my friend Jason Young, who compiled the mother lode of guest services reading for the summer. You can find that list here...
Thursday Three For All
It’s that time again, campers. Thursday: where I serve up the stuff that’s been rattlin’ around in my skull this week. Grab a cup of coffee and enjoy… Lighten Up, Christians, God Loves a...
Thursday Three For All
Leaders Light the Way. (via @JasonYoungLive) A post by a new friend over at his newly-launched blog. If you’re a guest services geek, go ahead and add Jason to your RSS feed. Trust me. I recall...
We Send Our Best
This weekend the Summit commissioned 108 people to four North American church plants. Over the next few weeks we’ll be seeing these folks move to D.C., Wilmington, NC, and two locations in Durham. Our Summit Network has been...
Flashback Friday: The Power of Observation
A few weeks ago the Franks crew made a stop at a Starbucks. I love Starbucks like fundamentalists love denim jumpers. They are all about customizing the experience for the customer and delivering the element...
Planning Is Not The Same As Dreaming
I spent the last few days in a guest services geek’s dreamland: I was fortunate enough to sit around a table with seventeen of the sharpest church hospitality minds in the country. We came from churches...
