Top Ten Quotes: Upstream
It’s no secret that I’m an unashamed fan of Chip and Dan Heath. They crank out incredibly good content wrapped in an incredibly compelling writing style. Their primary target audience isn’t churches, but I’ve given...
Author: Danny
Do You Have Attention Residue?
I’m currently working through Cal Newport’s excellent book Deep Work: Rules for Focused Success in a Distracted World. Fair warning: if you have a love for the Twitters and multitasking and the ability to drop...
It’s Not Beneath You.
There are jobs that we never outgrow. There are duties that we can never completely hand off to another. There are responsibilities that will remain our responsibility no matter how high we climb up the...
Danny Recommends: Mr. Heater
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Do You Need an Imperfectionist?
Regular readers know that I’m always on somewhat of a Disney kick, but my Disney kick has been even kickier lately. Between Disney+, an upcoming discussion around Be Our Guest, a recent trip to Orlando,...
Top Ten Quotes: When
Timing matters. Seasons are a real thing. And in Daniel Pink’s book When: The Scientific Secrets of Perfect Timing, he takes us on a deep dive in understanding how the clock, the calendar, and our...
Q&A: How Can We Stop Losing People?
Q: We strive to do two things well: Sunday experience and in-home small groups. However, regular attendees who have gone through our connection processes sometimes just disappear. Do you have any advice? [Tyler Tran, Operations...
Crossroads Community Church (Westminster, Maryland)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
How to Help a Volunteer Step Away Gracefully
“Do you have a minute?” It’s a question that strikes fear in the heart of many a leader. Rarely does that question lead to “…I have an extra bag of Dove dark chocolates, and I’d...
“That Guy is My Hero.”
A few weeks ago, one of our longest-tenured Guest Services volunteers retired. Hung up his parking vest. Turned in his walkie-talkie. And stepped away from a ministry he’s loved and thrived in for well over...
