I recently downloaded Melina Palmer’s What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics. Melina is the host of The Brainy Business podcast, and her new book...
As this post goes live, it’s the Tuesday after Easter. Which means two things: Okay, so the Tuesday after Easter doesn’t automatically mean that summer book reading lists are just around the corner, but my...
Several years ago someone put a copy of The Rest of God by Mark Buchanan into my hands. It was one of the first books I’ve ever read on Sabbath, and still one of the...
I’ve long been a fan of Patrick Lencioni. I’ve read the lion’s share of his books, I regularly listen to both his At the Table and Working Genius podcasts, and I appreciate how he almost...
People who write like to read books written by people who write. If for nothing else, to keep from writing sentences like the one I just wrote. I’ve read a few great books written by...
Earlier I shared the top ten most-read and / or personal favorite blog posts of 2022. Today we turn our attention to everyone’s favorite list: the top ten reads of ’22. If you’ve been around...
I’ll just jump right in: one of the top five books I’ve read this year is Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. It’s written by Will Guidara, the general...
I’ve long been a fan of Dan Gingiss, co-host of the Experience This! podcast with Joey Coleman. The podcast is built around the customer service experience, and if you’ve been around this blog space for...
Matthew Kelly’s The Culture Solution: A Practical Guide to Building a Dynamic Culture delivers on the title. It’s imminently practical, and the steps he lays out really will lead to a culture that lives and...
This summer and fall, a few of us on our team are reading Michael Fletcher’s Empowering Leadership: How a Leadership Development Culture Builds Better Leaders Faster. I’ve found it to be a helpful, encouraging book...
