Category: Q&A

Q&A: How Do You Keep Kids From Distracting Other Guests?

Today’s question comes from a staff member who is new to both his (or her) role and his (or her) church. For obvious rockin’-the-boat reasons, he (or she) has asked to remain anonymous.  Q: One...

Q&A: What Metrics Do You Measure?

Q: I am new to our Guest Experience Ministry. I am curious: what are you measuring in your ministry? What, to you, constitutes success?  [Thea King, Director of Guest Experience, First Baptist Church, Windermere, FL]...

Q&A: How Do You Follow Up With Easter Guests?

Q: Do you all do anything different from a Guest Services perspective on Easter? What has been the two to three most helpful things about handling Easter (either before, during, or after the services)? [Trent Linville,...

Q&A: Should Volunteers Serve In Multiple Areas?

Q: One of the issues we have is people who serve in multiple ministries in a major way. For example, we have people who are in a regular teaching role with our BC Kids, and they also lead...

%d bloggers like this: