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Flashback Friday: Your Guests Aren’t the Problem

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! It was roughly 1 PM on a Sunday afternoon. The place was largely...

Thursday Three for All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Eight Ways to Develop a Critical Eye

Today we wrap a short series called Critical Eyes vs. Critical Spirits. In the last post we discussed Seven Ways to Know if You Have a Critical Spirit, which was – just so you know – pretty...

Seven Ways to Know if You Have a Critical Spirit

In the last post, I set up a short series about Critical Eyes vs. Critical Spirits. In any type of leadership, critical eyes are a must. We have to be able to identify and strip away...

Critical Eye vs. Critical Spirit

Everybody’s a critic. I know it’s true about me, and I’m going to assume – with a surprising level of accuracy in the middle of that assumption – that it’s true about you. Whether you’re...

Flashback Friday: Trash Your Vision

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’m usually not a huge fan of chain Mexican restaurants. Oh sure, the...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

To Boldly Go…

…where just about every man, woman, and child has gone before. (Seriously. This ain’t uncharted territory. Errybody and their mama has already beaten me to it.) That’s right, kiddies: I’m talking about Facebook, that bastion...

The Training Game

There are two types of churches when it comes to the training of volunteers: those who actually do it well, and those who really really really need to do it (really). And yes, I’m painting...

Beauty or Utility?

How do you view the nature of guest services on the weekend? When you think about the roles of the parking team, the seaters, the door openers, and the info table volunteers, what exactly do you think...

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