Latest posts

How Do Outsiders View Your Inside?

It’s pretty easy for us to think about what we think about when we think about the weekend experience at our churches (feel free to re-read that sentence. I won’t be offended.). After all, they’re our experiences....

Flashback Friday: How to Spot a First Time Guest

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! How do you distinguish a seasoned member of your church from one who’s...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

Flashback Friday: Interrogate Your Guests

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! This post title is what you would call “hyperbole.” When guests show up...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

Hospitality Can’t Take a Vacation

We’re barely ankle deep into the summer season around these parts. The mountains and beaches are calling, and people are responding. (Side note: mountain people? I love you. Let’s hang out more. Beach people? I...

Raising Up Leaders for Your Guest Services Team

You can’t do it all. Hopefully you’ve realized that by now. You’ll never have the time, bandwidth, attention span, or energy to pull off all of the tasks that pile up on you. That’s why shared...

Flashback Friday: Say It? Do It.

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Sometimes church people have the best intentions and the worst follow through: “I’m...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

2016 Summer Reading List: Mine

Yesterday I posted a few books that I highly recommend for your beach bag this summer. Today I thought I’d turn the tables and tell you what I’m planning on working through. I do this...

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