Another One Day Workshop is Coming This Summer!
UPDATE: Our June 17 Workshop is now at capacity. Add your name to the waiting list or sign up for email updates for future Workshop dates. Last Friday we hosted our first One Day Workshop on...
Latest posts
Flashback Friday: Are You Provoking Your Volunteers to Wrath?
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Any time I want to feel really lousy about my [husband skills /...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Why Leadership Development Needs Poetry and Plumbing
This spring I’ve been excited to partner with Lifeway Leadership as they roll out their Leadership Pipeline plan. If you haven’t downloaded their free ebook, go and do that now. Right now. (I’ll wait.) Later this...
The Customer Isn’t Always Right
Last week I overheard a brief exchange between a fast-food employee and a customer. I missed the context, so there could be some rampant misinterpretation here (but in fairness, if you look up “blogger” in...
Flashback Friday: Do You Have a Crazy Badger?
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Stories like these shouldn’t make me laugh. I should be a man of...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Danny Recommends: BatchedInbox
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Staff the Doors
Most improvements to your guest services team can be made in 1% increments. You don’t need to reinvent the wheel or launch a massive new initiative; a lot of great things can come from a...
Save the Date: Guest Services Workshop (take two)
Over in Summit Connections Team land, we’re in high gear prepping for our first ever One Day Workshop on guest services. On April 22 we’ll have 40 leaders from NC, SC, FL, TN, VA, MO, and NY...
