Latest posts

Flashback Friday: The Problem With Outside The Lines

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! The road in front of our neighborhood has been undergoing a facelift lately....

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

“Here” Must Connect to “There.”

If there is a struggle to be found in guest services within the local church, it’s the “here” factor. First impressions happens here. When we park a guest’s car, they first have to show up here. When...

Look Out For The Loom List

Most of us have a to-do list. We write down the things we need to accomplish, and then we set about the process of crossing them off. (Or if you’re psychotic like me, you do...

Gone to Pot

In case you’re keeping score at home, Friday’s post about sQuad: the Summit’s Secret Shopper Service was my annual April Fool’s Day joke. I’ve heard from at least a couple of you who bit. My apologies,...

The Secret Shopper Service Begins!

[Editor’s note: before you read the following post, please take notice of two things: 1. It was originally penned on April 1. (APRIL. FIRST.) 2. And if April 1 does nothing to jog your brain, you...

Thursday Three for All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

Take a Boss Break

I’m a sometimes fan of the CBS reality show Undercover Boss. While I recognize that it is highly-staged and engineered for emotion, the principle behind the process is important: good leaders are good followers. Each week, CEOs don lousy disguises...

Good Friday? Great Friday.

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! See Christ on the cross?  That’s a gossiper hanging there.  See Jesus?  Embezzler....

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

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