Published: 2 years ago

Flashback Friday: What’s Your Job?

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Imagine for a moment that you’re a part of a fire department’s engine company: you’re the guys who slide down the pole …

Published: 2 years ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire article.)   This Productivity Assessment Will Help You Figure …

Published: 2 years ago

You Know What To Do, But…

…do you know why you’re doing it? I’ve written here before about The Why Behind The What. It’s a foundational part of our onboarding training for our guest services volunteers. When we train, we spend next to zero time teaching people how to park a car, …

Published: 2 years ago

Connections Confab Begins

Last Thursday was one for the books. It was a culmination of several years of dreaming and several months of intense planning. Over a dozen guest service practitioners from Texas, Virginia, and North Carolina came together for the first of four on-site conversations to take …

Published: 2 years ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire article.)   Teen Goes to Target Looking for a …

Published: 2 years ago

Is Your Church a Landmark or a Lighthouse?

Not long ago I was having coffee with a pastor friend who mentioned that in his church, not one single member lived within a fifteen minute drive of the building. Think about that: not one person from the neighborhood shows up on Sunday. Not …

Published: 2 years ago

Dads Who Run

As I type, I’m sitting in my living room looking out on the back porch and the landscape of Snowmageddon 2015. The Raleigh Durham area is caught in the icy grip of .000004 inches of sleet, and everything has shut down. (In fairness, I …

Published: 2 years ago

Flashback Friday: Make it Invisible

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Making it invisible is a constant discipline for me on Sunday mornings.  Regardless of what volunteer doesn’t show up or what task …

Published: 2 years ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire article.)   If Walt Disney Drove Your Bus. (via @ChipRBell, …

Published: 2 years ago

What a Guest Wants

In a recent post I mentioned the importance of listening to your guests’ vision: figuring out their “What’s in it for me?” question. Not long after, I received this email from alert reader / current fellow pastor / future church planter Spence Shelton (who, at the time he …

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