For the last seven years, we’ve offered a series of One-Day Workshops in the late summer / early fall. Hundreds of leaders have joined us for a day long conversation around guest services, volunteer culture,...
This is the next installment in our ongoing “Small Church” series, which looks at guest services through the lens of the smaller congregation: those with 150 or fewer people in attendance each week. See the...
As this post goes live, all of the NSYNC prophecies have come true. May is here, which means summer is just around the corner. And summer time brings vacation time, especially for your volunteers. Cards...
At one time or another, all of us are prone to overwork and addicted to busyness. It could mean that we’re hyper-focused on an actual paid job, or it could be that we’re really jazzed...
When we think of leadership, we think of lots of “one to many” activities: speaking. Vision-casting. Edifying. Informing. Directing. But one of the often-overlooked “many to one” activities is that of listening. Leaders must listen....
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Q: Our volunteers are great at caring for our guests. But how can I create a culture of care on my volunteer teams, where they are also caring for each other? [from the 2023 blog...
I recently downloaded Melina Palmer’s What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics. Melina is the host of The Brainy Business podcast, and her new book...
As this post goes live, it’s the Tuesday after Easter. Which means two things: Okay, so the Tuesday after Easter doesn’t automatically mean that summer book reading lists are just around the corner, but my...
This is the next installment in our ongoing “Small Church” series, which looks at guest services through the lens of the smaller congregation: those with 150 or fewer people in attendance each week. See the...
