Danny Recommends: ToothFairy
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. These might be products for use in your ministry, resources that will help...
Author: Danny
Q&A: How Do You Communicate Your VHQ?
Q: I’m launching a VHQ at my church and trying to figure out the language the staff should adopt when talking about the purpose of VHQ with their volunteers. As in, how should I communicate...
Top Ten Quotes: Range
I tend to pick a subject and go deep. That’s why this blog is chock full of subject matter in the realm of guest services…I like to figure out all the nuances of that topic....
2021 Weekenders: Choose Your Own Adventure!
2020 took a toll on our Guest Services Weekenders, normally offered four times per year. As 2021 begins the slow crawl back to normal, we’re going fifth grade library book and offering a Choose Your...
The Rock Church of Greater Portland (Scarborough, Maine)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
Church Caste Systems Feel Great. Dismantle Them Anyway.
You remember the concept of caste system from seventh grade, right? There’s a societal hierarchy that’s nearly impossible to break out of. You’re stuck in the situation you’re born into. I’m afraid it’s possible for...
“Love Thy What?”: 7 Ways to Befriend Your Neighbor During COVID-19
Our culture didn’t need any assistance in further isolating ourselves, and yet a global pandemic has managed to do just that. Each day we hear stories of people who yearn for community and friendship. Singles and...
The Team You Think You Have Is No Longer the Team You Have.
Back in the fall, some of our campuses sent out surveys to volunteers, gauging their readiness to serve again. Up to 40% of team members said they’d be back when weekend services relaunched. But once...
You Won’t Make Everyone Happy. Be Kind Anyway.
Leaders, you don’t need me to remind you that we’re in a hard place. And it’s nowhere close to over. 2020 brought us a pandemic, an election, serious racial unrest, and more division than many...
Make the Connection. Keep the Connection.
A first-time guest is a fragile guest. They are on high alert for anything that feels familiar and safe, and have a low tolerance for anything that pushes them out of their comfort zone. That’s...
