Flashback Friday: Star Wars and Second-Time Guests
Every Friday I dig into the archives and dust off an old post. And since today is Star Wars Day (May the Fourth be with you. Shut up. It’s funny.), I figured there was no better...
Author: Danny
Thursday Three For All: Lessons Learned in Ministry, Organizational Culture, and Slow-Mo Baseball
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q&A: How Do I Handle A Problem Volunteer?
Q: We have an older lady that serves at one of our Worship Center doors. I did not ask her to serve, she just showed up and some of the other ushers gave her some...
Until They See It…
As a leader, you have certain standards that you want your team to uphold. You train on those standards. You give feedback based on those standards. You reward behavior and rework hiccups…all centered around those...
Snag a Deal on “People Are The Mission”
It’s been nearly two months since People Are The Mission hit the bookshelves, and I’m grateful for the stories I’m hearing from leaders who are beginning to implement a gospel-fueled change in their guest services culture. Some...
Flashback Friday: Take a Boss Break
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’m a sometimes fan of the CBS reality show Undercover Boss. While I recognize...
Thursday Three For All: POTUS, Showing Up, and The Ultimate Infinity War
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Find Your Center
This post originally appeared on November 30, 2009. Robert Peary is widely credited as being the first explorer to reach the North Pole (no record exists of Santa disputing that claim, although I’m told...
Danny Recommends: FullContact
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Guest Services According to John the Baptist
By society’s standards, he was what grandma would’ve called “an odd bird.” He wore an ill-fitting camel hair robe and he ate honey-coated grasshoppers. He hung out in the woods a lot and implored onlookers...
