Category: First Impressions

Flashback Friday: Your Best Is Only As Good As Your Worst

Flashback Friday: Your Best Is Only As Good As Your Worst

Time to open up the wayback machine, boys and girls. …The order taker was a most unhelpful young man who had been hired exclusively on his ability to mumble and get my order wrong. After...

Marketing or Serving? (part two)

Marketing or Serving? (part two)

Clayton Greene is the First Impressions Director at the Summit’s Brier Creek Campus, Sunday North Venue. You oughta follow him on Twitter, and you can catch part one here.   In his book on work, Every Good Endeavor,...

Deeds + Time = Reputation

Deeds + Time = Reputation

I swung by my favorite fast food place for breakfast this morning (don’t judge me. It’s Church at the Ballpark week. I need the kind of energy that can only come from a biscuit you...

Flashback Friday: You Matter

Flashback Friday: You Matter

We’re days away from Church at the Ballpark ’13, and my mind keeps drifting to the 100’s of volunteers who have stepped up to serve. I love their service, their passion, their sacrifice. So with...

Marketing or Serving? (part one)

Clayton Greene is the First Impressions Director at the Summit’s Brier Creek Campus, Sunday North Venue. You oughta follow him on Twitter. In his book on work, Every Good Endeavor, Tim Keller says the gospel teaches...

What’s Your Job?

Imagine for a moment that you’re a part of a fire department’s engine company: you’re the guys who slide down the pole and hop on the truck whenever the alarm goes out. And imagine that...

Turning Crowds Into Wows

This weekend was the first of two peak attendance weekends we hit every August. It’s when our vacationing families return and our awesome college kids come back, bringing a couple hundred freshmen with them. Side...

Why Comfort Will Kill The Weekend

It seems that everybody has a first time guest horror story. You show up at a church for the first time and you’re either put on the spot, ignored, or confused. People don’t talk to...

Flashback Friday: Who Needs To Know Your Why

Flashback Friday: Who Needs To Know Your Why

  Last week I was talking to a guy who has virtually no first impressions experience, at least in the church world. But it was immediately obvious that he was a Who that already understood the Why. He...

Three Keys to Building Your Volunteer Team

Fall is coming. And with Fall usually comes a big need for new volunteers. Every summer, pastors across the land are scouring the church roll and beating the bushes to get someone…anyone…to work with eighth...