Bless-Your-Heart Hospitality
My up north friends may not understand this post. Y’all go back to eating your bagels and shoveling snow and saying “eh?” and check back in tomorrow, y’hear? But for us Southerners, let’s talk: All...
Category: First Impressions
Topical Tuesday: Guestology Theology
We’re in the middle of a several-week series called Topical Tuesdays, where you pick the topic and I make up answers. You can add your topic / question to the list by commenting on this...
Who’s New?
When training our newbies on the First Impressions Team, I always tell them that their primary commitment on the weekend is to new friends, not old ones. That’s why we’re a church that’s gathered and...
My Pleasure
Chick-Fil-A is the undisputed customer-experience king in the fast food world. Any Chick-Fil-A. Any employee. Any day…you’re going to get a high-quality experience. “Um, yeah. I have this coupon for a free chicken sandwich, but...
The Kid’s Got Guts
In case you missed it, one of our covenant members hit the big time on ESPN last week. Jon Lunn is one of our First Impressions Team leaders. He’s also a NC State University student....
The Group That Serves Together…
A couple of weeks ago we launched a new venue in the Bay at our Brier Creek Campus, which will allow us to add over 250 seats at the 10:45 hour. Anytime we launch a...
Why You Should Wake Up Tomorrow
First things first: tomorrow is Saturday. You know, Saturday: that day that many Americans view as their very own God-given right to sleep in late, have brunch at a little bistro-style restaurant with a name...
First Impressions Frontline
Boys and girls, it’s time. It’s time for us to be ready for company. It’s time to get off your tail and into the game. It’s time to sharpen your skills. It’s time to pursue...
FI Fridays: Impress Me
We’ve arrived at the last FI Friday for Fall 2009. Thanks for your feedback on this series of posts! Earlier this week I had a major first impressions faux pas. I was at a local...
FI Fridays: The Story Continues
We’re just a few Fridays out from finishing our fall series specifically designed for our First Impressions Team. Translated: savor this one. Last Sunday we participated in the weekly Franks Family Ritual: split up in...
