Category: Guest Services

The more church leaders I speak with, the more I realize that we have a lot of different models of how a guest services ministry is run at a church level. Here are the most-often-used...

Our local airport recently introduced a service called ParkRDU Express. It’s billed as a “trunk to terminal” service that allows you to (a) park closer than in an off-site lot, (b) have a driver pick...

You know the research: people decide within 1/10 of a second whether or not you’re trustworthy. In 1/3 of that time, a glance at someone’s face will cue you on their status and attractiveness. But...

For all of the church’s talk of “being on mission,” “living sent,” and “pursuing a Great Commission lifestyle,” I fear we may be overlooking one of the easiest ways to get the gospel into the...

In a recent post we talked about the irony that a $25 billion global brand has failed – in at least a couple of occasions – to invest in a hundred buck sign. Today, let’s...

There are a couple of Starbucks locations in town that are currently undergoing a remodel. The first, I saw a few weeks ago when I was swinging by for a grande Pike on my way...

The following is an excerpt from our One-Day Workshop: After the First Visit, covering the moments and the months after a guest shows up at your church for the first time. Want to know more?...

I just finished up Charles Spurgeon’s The Soul Winner, part of my summer reading list. This quote got my attention: …soul winners, try after sermon to talk to strangers. The preacher may have missed the...

Ministry weekends tend to be a blur: Prep that service Host that meeting Have that convo Guide that vol Put out that fire Set up that event Find that item Answer that text Remember that...

I’m both a Disney nerd and a Star Wars geek, so you can imagine my salivation when the Mouse announced he was building brand new lands in both Anaheim and Orlando. I am currently saving...