I’ve stumbled into several conversations over the past few weeks that have forced me to focus on one primary question: Do we greet guests the way they want to be greeted? The question started bouncing around in my...
…is usually a polite way of saying, “It’s not working.” You might hear yourself say this when talking about a process, a team, or a volunteer. “Well, the way that it’s supposed to work is…” You know...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! True story: I was just a little bit old for the Saved By The Bell. I...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
I snapped this photo during a recent hotel stay. In case you can’t tell what you’re looking at, this is a sign that points sign-followers to…a blank wall. As in: “follow this path, and walk into...
According to the polls, a lot of people like Donald Trump. You’ve heard of him, right? Real estate mogul. Reality TV star. Hair icon. Trump’s rise in popularity has single-handedly managed to bewilder the free...
I recently listened to a podcast interview with Laurie Meacham, leader of the Social Media Team for JetBlue Airlines. She recounted a fantastic story of Gavin Donovan, a JetBlue customer who decided to have a little...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Last night in our super-awesome small group, we were going through part...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Like death, taxes, and Nickelback, Easter is a reality. The good news is it’s a better reality than those other three examples (let’s face it: atrocious pop music and the cornerstone of Christianity don’t mix). Hopefully...
