Deeds + Time = Reputation
I swung by my favorite fast food place for breakfast this morning (don’t judge me. It’s Church at the Ballpark week. I need the kind of energy that can only come from a biscuit you...
Tagged: first impressions
Marketing or Serving? (part one)
Clayton Greene is the First Impressions Director at the Summit’s Brier Creek Campus, Sunday North Venue. You oughta follow him on Twitter. In his book on work, Every Good Endeavor, Tim Keller says the gospel teaches...
Turning Crowds Into Wows
This weekend was the first of two peak attendance weekends we hit every August. It’s when our vacationing families return and our awesome college kids come back, bringing a couple hundred freshmen with them. Side...
Why Comfort Will Kill The Weekend
It seems that everybody has a first time guest horror story. You show up at a church for the first time and you’re either put on the spot, ignored, or confused. People don’t talk to...
Thursday Three For All
A Greater Identity. As a white American, I’m not sure I’ll ever completely understand my African American brothers’ and sisters’ hurt over the outcome of the recent Zimmerman trial. Earlier this week, a wise friend tried...
Why First Impressions Isn’t Just For First Timers
It’s true: I think First Time Guests are a big deal. I believe that they should be an honored part of any church’s weekend. But a First Impressions team done well won’t just benefit the...
Filter Your Focus
Over the last couple of months I’ve read two or three books that just happened to mention the Reticular Activating System. [Pause whilst I attempt to sound smart.] The RAS is the network of nuclei...
Thursday Three For All
Ten ways to pastor adoptive parents and those considering adoption. As a daddy who has adopted, and a guy who pastors adoptive families, this article is spot on. The majority of adoptions are filled with great...
Along for the Ride
I just finished re-reading Nelson Searcy’s Fusion. It’s one of the top five books I recommend to anyone who is trying to refine the ministry of guest services / assimilation / first impressions / general all-around...
Guesswork, part six: Protection and Progression
It’s the last week of a six part series called Taking the Guesswork Out Of Guest Services. If you’re a pastor or ministry leader of a church with no guest services team, a lagging guest services...
