Category: First Impressions

Car Lot Church (part one)

My wife and I are about to replace her vehicle.  Not immediately, as in I-need-you-to-tell-me-about-the-sweet-deal-on-your-ride replacement, but eventually, as in we’re-going-to-talk-about-it-for-the-next-eight-months-and-then-maybe-make-a-decision replacement. Which is why I was horrified on Saturday when she suggested that we...

Nobody Cares About Your Church (part two)

In the last post, I opened up a can of community apathy about your church.  The average unchurched person doesn’t care how much time you put into the naming of your newest ministry project, or...

The Power of Observation

A few weeks ago the Franks crew made a stop at a Starbucks.  I love Starbucks like fundamentalists love denim jumpers.  They are all about customizing the experience for the customer and delivering the element...

Topical Tuesdays: Resources

Topical Tuesdays: Resources

We’re in the middle of a several-week series called Topical Tuesdays, where you pick the topic and I make up answers.  You can add your topic / question to the list by commenting on this...

Bless-Your-Heart Hospitality

My up north friends may not understand this post.  Y’all go back to eating your bagels and shoveling snow and saying “eh?” and check back in tomorrow, y’hear? But for us Southerners, let’s talk: All...

Topical Tuesday: Guestology Theology

Topical Tuesday: Guestology Theology

We’re in the middle of a several-week series called Topical Tuesdays, where you pick the topic and I make up answers.  You can add your topic / question to the list by commenting on this...

Who’s New?

When training our newbies on the First Impressions Team, I always tell them that their primary commitment on the weekend is to new friends, not old ones.  That’s why we’re a church that’s gathered and...

My Pleasure

Chick-Fil-A is the undisputed customer-experience king in the fast food world.  Any Chick-Fil-A.  Any employee.  Any day…you’re going to get a high-quality experience. “Um, yeah.  I have this coupon for a free chicken sandwich, but...

The Kid’s Got Guts

The Kid’s Got Guts

In case you missed it, one of our covenant members hit the big time on ESPN last week. Jon Lunn is one of our First Impressions Team leaders.  He’s also a NC State University student....

The Group That Serves Together…

The Group That Serves Together…

A couple of weeks ago we launched a new venue in the Bay at our Brier Creek Campus, which will allow us to add over 250 seats at the 10:45 hour. Anytime we launch a...

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