Category: Guest Services

To Call or Not to Call?

We’re ever-so-slowly building a case for the first-time guest follow up process. (You can see the first three parts of this ongoing series here, here, and here.) Today…is an actual phone call really necessary? And...

2021 Year in Review: Posts

‘Tis the season for everyone’s version of a top ten list. Here are – in no particular order – some of the most read posts from the last twelve months. If you haven’t read ’em,...

Preach Your Announcements

Church announcements tend to be the pariah of the weekend service. They can be too long, too boring, too fuzzy, or there’s just too many. In our context, we often use a plumb line that...