It’s Not (Just) About the Mask
Last weekend I led a guest services training for a church in another state. Between the time my flight landed and the start of my speaking engagement, I had some extra time to swing by...
Category: Guest Services
Values: The Outro
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Values: Part 4
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Values: Part 3
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Values: Part 2
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Values: Part 1
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Values: The Intro
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
At Least You Tried.
Last week I stopped by a local restaurant to place a take-out order. As soon as I walked in, I spotted the Alpha Server. You know the one I mean: there were any number of...
You Can’t Claim Culture
Leaders love to talk about culture. We tout the culture we’ve built in our churches. We brag on the cohesive culture in our teams. We lament the toxic corners of staff culture, praise the infectious...
Clarity > Accuracy
2020 has been a terrible year for those of us who get lost in the details. Why? Because we have had very few details. Or way too many details. (It’s definitely one of those two.)...
