Q&A: How Can We Eliminate “Visitors”?
Q: Do you have any tips on helping our lead pastors eliminate the use of the word “visitors”? [Submitted in a recent session of Confab] A: (Yes, I know. That’s an intentionally misleading title. No...
Category: Q&A
Q&A: How Do I Transition a Volunteer Off of My Team?
Q: We expect that our volunteers will actually show up. So how do I transition someone off of my team after they consistently stop showing up? [from a recent One-Day Workshop] A: If there is...
Q&A: When Helping Guests Acclimate, How Much is Too Much?
Q: How much is too much when it comes to introducing guests to people, showing them around, and giving them information? (question submitted during a recent One-Day Workshop) A: The “How much is too much”...
Q&A: How Does Serving Mesh with Discipleship?
Q: Where should “serving” fit into a church’s overall discipleship strategy? Is it reasonable to set up serving as a goal for all members and then accept abysmal failure without acknowledging that a main tenant...
Q&A: How Do I Balance “Paid” vs. “Authentic” Ministry?
Q: I’m struggling with the balance of “paid work” vs. authentic, organic ministry and service. How do I avoid the feelings of burnout and going through the motions when it comes to church life? [Anonymous...
Q&A: How Should I Think About Curriculum for Volunteer Onboarding?
Q: I am currently working on a book to use for our volunteer onboarding process. There is so much info that I want to relay effectively, but I am having trouble deciding what information to...
Q&A: How Can I Prevent a Mass Exodus…Before the Service Ends?
Q: Every week at the end of our worship service, there is a mass exodus out the back door during the closing song. How can I change that? [from the 2024 blog survey] A: This...
Q&A: How Do I Deal with an Inconsistent Staff Leader?
Q: I’m a volunteer on a ministry team at my church. The staff member who manages our team is inconsistent at best. How can I navigate this? [from the 2024 blog survey] A: It’s hard...
Q&A: How Do I Effectively Run a First Impressions Team in an Older Facility?
Q: Our church building is an older campus with multiple entry points and no central welcome desk. How can I lead our First Impressions team to greater effectiveness? [from the 2024 blog survey] A: Most...
Q&A: How Do I Keep Our Mission in Front of Our Team?
Q: How can I keep our mission, vision, and values in front of my volunteer team? [from the 2024 Blog Survey] A: My pastor is fond of a saying that I’ve heard him use dozens...
