Latest posts

Don’t Just Intersect.

I get confused sometimes. I’m not referring to walking into a room and forgetting the reason (though that happens all the time to, fo’ real). I don’t mean tossing one of my wife’s sweaters in...

The Why Matters. (Even When It’s Accidental.)

In our First Impressions Training, we focus on the “Why.” That’s disappointing to some Type A people who simply want to get a checklist and get on with the job. But checklists don’t allow you to gauge...

Five Reasons Your New Volunteers Don’t Come Back

Imagine the scenario: you’ve made a big push to invite new people to serve on your volunteer team. You spent weeks designing the publicity, made dozens of phone calls, sent hundreds of emails, had countless...

Flashback Friday: Think Through It Before They Think Through It

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! We’ve talked before about the importance of absorbing the awkwardness for your guests....

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Don’t Fix It On Sunday

We’ve all been there. You’re heading through the normal routine of the weekend life of a ministry leader: arrive early. Double-check your checklist. Turn on the lights. Fire up the sound system. Get some coffee...

The Two Words That Will Kill Your Volunteer Ministry

Churches and non-profits are built on the backs of volunteers. When babies are rocked, small groups are led, or coffee is poured, those things are more often than not a result of a process that...

Flashback Friday: Friendly, But Not Intentional

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Have you ever considered that your church needs to get over being friendly?...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

10 Mistakes You’re Making When Recruiting Volunteers

If you’re in ministry, you live in the world of volunteers. The weekend (and the week) doesn’t happen without the people who work hard with no pay. But free labor doesn’t pop up easy. Here are...

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