Latest posts

Christmas at DPAC is Back!

This post originally appeared on The City, the Summit’s online communication platform. Christmas at DPAC is back! 2015 marks the fourth year where we’ll celebrate Jesus’ birth as a gift to the Triangle. Over the...

Are You Plussing?

Yesterday’s post may have left you with the impression that I’m not so happy with The Happiest Place on Earth. Au contraire; our family did indeed have a great trip. A large part of that...

When Culture Leaks

Last week my family had a glorious few days in The Happiest Place on Earth. As you know if you have read this blog for seven minutes, I’m somewhat of a Disney fan. I love...

Rewind: Insights on Incisors, Part Two

I’m enjoying some long-awaited downtime with my family this week. The following post originally appeared on February 19, 2009.   This is an unplanned follow up to a previous post, if you’d like to catch...

Rewind: It’s Your Move

I’m enjoying some long-awaited downtime with my family this week. The following post originally appeared on May 3, 2010. Sunday was a day of interesting conversations.  (The following have been dramatically enhanced to protect the...

Rewind: Be. Aggressive. Be Be Aggressive

I’m enjoying some long-awaited downtime with my family this week. The following post originally appeared on April 23, 2009. Anybody else have that cheer at your high school?  That might have been my second-to-least favorite...

Rewind: Get To vs. Guilted To

I’m enjoying some long-awaited downtime with my family this week. The following post originally appeared on December 5, 2012.   One of our volunteer plumb lines is that you should serve because you get to, not because you’re...

Flashback Friday: Customer Loyalty Programs and the Church

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I thought this article from Help Scout was pretty interesting. The skinny: researchers...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...

One Question Wednesday

From time to time I’ll dial back the multi-paragraph blog posts and drill down on one question. (Okay, I’ve done it twice. But technically that counts as “time to time.” So boom.) Who are you...

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