FI Fridays: Covering the Mouse
Every Friday this fall, I’m doing a series titled “First Impressions Fridays.” These posts are specifically designed for the First Impressions Teams at all of our campuses, but hey, read it anyway. You might learn...
Latest posts
Creating Consumers? (part 3)
Today wraps up a discussion that began earlier this week. You can catch up here and here. We’ve been talking about creating “Wow!” moments for our guests. Yesterday we discussed the sometimes months-long process to...
Man vs. Durham
I was just tipped off to a blog-I’ve-never-seen-but-will-now-be-reading-voraciously, which tipped me off to the fact that Adam Richman was in the Dirty D and I didn’t even know it. Adam is the host of the...
Creating Consumers? (part 2)
Yesterday we began a discussion that you should read if you haven’t yet, because I’m gonna pick up where I left off starting…now. I resonate with Blake when he says, “I am afraid that sometimes...
Creating Consumers? (part 1)
Friday’s post generated the following question that I don’t want you to miss. Rather than answering it in the comments section, I’ll pull it front and center. Blake asks: By trying to create a “wow”...
Idea Infusion
Dear Readers: For the last several weeks, I have been busier than a one-legged man in a butt-kicking contest. Staff retreats, speaking engagements, new interns, new service times, and fielding calls from congress asking for...
Little Big Church
This church is big. (How big is it?) It’s so big that when we buy coffee at B.J.’s people question whether we have our own coffee company (think about that one for a second…doesn’t make...
FI Fridays: Wow Moments
Beginning today and continuing through every Friday this fall, I’m doing a series titled “First Impressions Fridays.” These posts are specifically designed for the First Impressions Teams at all of our campuses, but hey, read...
The Power of Follow Up
Yesterday I had two great conversations with a couple of people about their journey to involvement at the Summit. It’s conversations like that on a week like this that give clarity and energy to what...
Coming Friday…
It’s been a quiet day on the blog, because I have a head cold. Not that you care, but seriously, I got stuff packed in there like six gallons of spaghetti in a four gallon...
