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Say It? Do it.

  Sometimes church people have the best intentions and the worst follow through: “I’m sure we can help you with that.” “I’ll get back to you later this week.” “I’ll have ____ follow up.”...

Flashback Friday: See Them First

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   “They’ll see you before you see them.” That’s what my friend...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the...

Baby Steps

Perhaps the greatest movie of the summer of 1991 was What About Bob, the story of a neurotic (played by Bill Murray) and his psychotherapist (Richard Dreyfuss). Maybe one of the reasons I love it is...

What Helps Them?

One of our rules of thumb for our First Impressions team is Be proactive, not reactive. In short, that means that we never want a guest to feel the need to ask a question,...

Appeal to Mission

Last week I stumbled across an email from Austin Stone Community Church in Texas. Downtown Campus Pastor Tyler David was making a plea to his campus, asking them to consider parking in a new...

Don’t Divide Your Volunteers

Not long ago our five year old daughter lost her first tooth. Because we’re parents who are given to much childhood whimsy, we explained the concept of the Tooth Fairy and encouraged her to...

Less is More

We’re at the beginning of another school year, campers, which means that last night I spent the equivalent of four presidential administrations filling out paperwork. Lots of paperwork. Tons and tons of paperwork. Enough paperwork...