Not My Job
Saturday night. I had dropped by the grocery store on my way home from church. Cough drops, ice cream, Diet Coke. It was a tiny little list, just right for the self-checkout line. Except the self-checkout line...
Tagged: customer service
Flashback Friday: Make It Remarkable
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Whatever you do, you can do it with flair. If you lead...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
“I’ll See You Tomorrow!”
It definitely wasn’t what I expected. I stopped by the Wendy’s drive through on my way home from church on Sunday. I went through the traditional song and dance with the order taker: place order....
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
You Don’t Have To Be The Best
Alert reader and fellow Summit Pastor Josh Navey sent me this article yesterday. Josh knows I’m not a football fan (translated: didn’t play, don’t watch, couldn’t tell you the difference between a Bear and a...
Flashback Friday: Turning Jeers Into Cheers
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! By now you’ve no doubt read the story of Berhard Brandner, the Frontier Airlines...
Sundays with Oprah
I have a story that I need to share with you, and no one else. (Let’s keep it right here, shall we?) I’m a Starbucks Gold Card member. That means that I spend way too...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the bold print to read the entire...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. Dear Seminary Student (via @JasonGaston) My across-the-hallway homie nails...
