See Them First
“They’ll see you before you see them.” That’s what a friend of mine said a few months back in a meeting we were both attending, and I’ve never forgotten it. “We say that a smile goes...
Tagged: guest services
Nobody Cares About Your Rules
I have a theory about Church People. I’m allowed to have theories about Church People, because I myself am a Church Person. Born and bred. All my life plus nine months. Went straight from the hospital...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. Dear Seminary Student (via @JasonGaston) My across-the-hallway homie nails...
What’s Normal For You…
…isn’t normal for everybody. You have your favorite parking spot. Your favorite seat in the auditorium. Your favorite door to walk in, your favorite greeter who smiles at you and says hello, even your favorite secret...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. Three Ways to Love Negative Nancy. (via @mrmedders) You have...
The Hospitality Litmus Test
Think back to last weekend. What did your interaction with guests look like? How many did you speak to? How many did you take the time to notice? How many caused you to interrupt your tasks...
What’s at Stake?
One of our church planters forwarded me this email last week. I share it both with his and the original author’s permission. I’ve changed her name and the name of our church plant for privacy...
My Ultimate Connections Reading & Resource List
Connections Ministry is a weird beast. Poor Connections Pastors are even weirder. There aren’t as many of us as…say…student pastors, which are consistently available in multi-packs at your local seminary or Bible college (return policies may vary). And...
Flashback Friday: Service Without Service
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Not too long ago I heard an interview with Bill Price, co-author of The...
Flashback Friday: Use Your Own Bathroom
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’m not exactly what you would call a public restroom aficionado. As a born-and-bred germaphobe,...
