In the Land of Kyle and Cynthia
Recently I had the opportunity to run a special-edition Volunteer Headquarters for a group of our family ministry vols. Part of the plan was to come up with some special treats that went beyond the...
Author: Danny
10 Quick Ideas to Spruce Up Your Parking Lot
We don’t often put a lot of emphasis on parking lots in church world, and for good reasons: they’re not ground zero of ministry. They’re not where real church happens. They’re…kinda boring. But the parking...
Getting to Inbox Zero…With Multiple Inboxes
I’m a fan of inbox zero. I believe that you should get to inbox zero or get out of the ministry. I’ve shared tips to slay your inbox. But just as physical inboxes were mostly...
Perfectly Safe Systems
One of the books on my summer reading list is The Coddling of the American Mind: How Good Intentions and Bad Ideas Are Setting Up a Generation for Failure. While I’m not quite finished with...
Multi-Site: Agency or Autonomy?
As noted before, there are as many ways to structure multi-site churches as there are multi-site churches. But there is one conversation that persistently arises in almost any multi-site model, and that’s the question of...
What If the Problem is You?
I recognize that I came off the top rope in that post title. I’m not mad at you, really. But like a good parent, I’m not mad, I’m just…frustrated. Frustrated as I go into retail...
Top Ten Quotes: Wisdom at Work
Chip Conley was a legend in the hotel industry. He had served as CEO of Joie de Vivre Hospitality for 26 years. At age 52, a young tech wizard invited him to leave it all...
How to Give Guests What They Want
Circle the ol’ Guest Services block a few times, and you’ll eventually have a fender-bender with the problem of pragmatism: aren’t we simply pandering to the base desires of the people we’re serving? Because let’s...
People Over Policies: part 2
In a recent post, I said that policies exist to help our teams do our jobs, but they must be to the benefit of our guests. In other words, a policy that we hide behind...
People Over Policies: part 1
Churches love policies almost as much as they love covered dish suppers: No food or drinks in the auditorium No one is seated during a reflective moment Ushers must wear coats and ties Any salmonella...
