What is Your Hospitality Reflex?
Imagine that it’s a Sunday morning and you’re standing in your church lobby, getting out of your car in the parking lot, walking through the door of your Sunday School class, or sitting in the...
Category: Guest Services
What’s Their Point A?
If we’re going to serve our church’s guests well, we have to know their “Point A.” I define Point A as the emotional, mental, and spiritual space a guest is living in when they first...
7 Ways You’re Underutilizing Your Parking Team
Those of us in ChurchWorld know that there are some segments of ChurchPeople who are just too easy to stereotype: pastors are going to preach past their time limit and inflate attendance numbers. Sweet little...
Now is the Time to Prep for Summer
As this post goes live, all of the NSYNC prophecies have come true. May is here, which means summer is just around the corner. And summer time brings vacation time, especially for your volunteers. Cards...
FTG? Meet GPT.
Before you read the following post, take note that the original publication date was April 1. April. First. April Fools Day. Thank you. And carry on. Here at the Summit, we are always on the...
How to Prepare an Additional Venue for Easter
At the time this post goes live, we are just under three weeks away from Easter 2023. But whenever you read it, the chances are decent that you have an additional venue in your future....
Danny Recommends: Husky Mobile Workbench
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
3 Reasons Hazard Lights Work. (And 3 Reasons They Don’t.)
Over the years, I’ve mentioned the common vehicle hazard light in passing, but I’ve never spent any meaningful time talking about our why behind them. We don’t view hazards as an on-again off-again, blink-and-you’ll-miss-it, flash-in-the-pan...
How to Map Your Parking Lot, part 4: People and Placements
This is the final post in a four-part series that gets into the weeds of how to set your parking lot up for success. We’re looking at mapping from zones to cones and people to...
Why, When, and How to Have a Weather Rotation Plan
If you’re reading the blog in real-time and feel like I have a current obsession with rain, it’s because I have a current obsession with rain. I’ve rediscovered that very few things split a Guest...
