Flashback Friday: Six Times to Talk to Your Guests
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Let’s start with the basics: we should aim to talk to our...
Latest posts
Thursday Three For All: Why Your Church Won’t Change, Working on a Snow Day, and Life in the Vatican
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q&A: How Do You Serve Families With Special Needs?
Today’s Q&A is hosted by Josh Navey, our Kids Pastor at the Summit. Get in touch with Josh on Twitter: @joshnavey or @summitrdukids. Q: What are some ways your guest services team, or church service at...
Twenty-five.
9,131. That’s the number of days that occur in a quarter of a century. 9,131. That’s 25 years x 365 days per year, + six leap days. 9,131. That’s the number of days since a way-too-young...
A Tale of Two Post Offices
The United States Postal Service has taken some significant hits over the years. Rising expenses and dropping income, the delicate balance between not-really-a-government-agency and definitely-a-government-agency, the rise of email and the death of first class...
Flashback Friday: Let It Breathe
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! At my core, I naturally drift to being a micromanager. I like...
Thursday Three For All: Books, More Books, and Gorillas
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Passion Community Church (Cincinnati, Ohio)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
“May We Glorify You Through Our Spreadsheets”
Last week as our staff team came back together for the first day of 2018, we had much to celebrate: over 14,000 in attendance at Christmas at DPAC 2017, over $34,000 raised for NeighborHealth Center,...
Guest Services Workshop: Central Florida Edition
Florida friends, I’m heading your way. Next month I’ll be in Orlando leading a Guest Services Workshop, and I’d like for you to join me. The event will be hosted by Grace Alive Church and...
