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Drift

I’m not ashamed to say it: I’m not the biggest fan of the beach. Yes, yes, I know we’re entering vacation season and I live in a state that is attached to a beach and I’m married to...

Flashback Friday: 18 Inches to a Better Guest Services Team

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Giving your guests a better experience doesn’t take as much work as...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

20 Ways to Get More Volunteers

How can I get more volunteers? That’s among the top five questions I hear on a regular basis. Here are twenty quick ways to bring in new people (none of ’em involve putting on a...

Danny Recommends: Things

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...

Remarkable Works Both Ways

On a recent Saturday I was working through the requisite weekend errand list. Stop #1 was at the bank to deposit a paycheck for my oldest son (which is normally something he does, but I quite...

Flashback Friday: Explain Yourself

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Sometimes church people do things that don’t make a lot of sense...

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Q&A: How Do You Keep Kids From Distracting Other Guests?

Today’s question comes from a staff member who is new to both his (or her) role and his (or her) church. For obvious rockin’-the-boat reasons, he (or she) has asked to remain anonymous.  Q: One...

Don’t Drop Your Training; Drip It.

“We just don’t have time to properly train our volunteers.” “I don’t know what they need to know.” “I told them where to stand and what to do. That’s enough, right?” “Nobody ever shows up,...

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