Tagged: first impressions

Flashback Friday: Do You Have a Crazy Badger?

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Stories like these shouldn’t make me laugh. I should be a man of...

“Here” Must Connect to “There.”

If there is a struggle to be found in guest services within the local church, it’s the “here” factor. First impressions happens here. When we park a guest’s car, they first have to show up here. When...

The Procrastinator’s Guide to Easter

It’s here again. Easter happens this Sunday, and maybe – just maybe – you let it sneak up on you. Whatever the reason – March Madness, early spring break, Downton withdrawals – you are simply not ready...

Six Reasons You Need a First Time Guest Tent

In a recent post I mentioned that new generations bring new preferences on how we greet and treat them. Not everyone in your church will respond to every on ramp in the same way. Having...

Flashback Friday: “I’ll See You Tomorrow!”

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! It definitely wasn’t what I expected. I stopped by the Wendy’s drive through...

Are You Ready When They’re Ready?

I’ve stumbled into several conversations over the past few weeks that have forced me to focus on one primary question: Do we greet guests the way they want to be greeted? The question started bouncing around in my...

All Signs Point To…What?

I snapped this photo during a recent hotel stay. In case you can’t tell what you’re looking at, this is a sign that points sign-followers to…a blank wall. As in: “follow this path, and walk into...

Kiss Your Guests

Spoiler: this is not an exposition of Romans 16:16 (the life verse of single Christian men). I’m not advocating for awkward PDA. Rather, I’m encouraging you to remember the “K.I.S.S.” principle with your guests. You know the K.I.S.S. principle,...

Four Ways to Stay Alert

In a recent post I talked about the importance of being alert when it comes to your guests: keeping an eye out for those who need assistance, a kind word, or a helping hand. Here...

Flashback Friday: Context Matters

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Around these parts, we talk a good bit about guest services within the...

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