Doing Anything Next Tuesday?
I opened up my email yesterday to find…well, me, staring back at me. Not really staring. “Staring off into the distance, kind of squinty-like” is a better way of putting it. So I’m doing a...
Category: First Impressions
Billboards, Buck Coffee, and Church Bulletins
I’m just a wee bit irritated. If you live in the Triangle, you can confirm that there are McDonald’s billboards everywhere that shout out “$1 small hot or iced coffee.” They’re on highway 70. 15-501....
Best Guest Story EVER?
Ye olde blog is normally pretty quiet on a Sunday. I don’t usually blog on the Sabbath, but there’s a story in scripture where Jesus says, “If your ox falls into a ditch, and it’s...
It’s Not Me, It’s You
We’re wrapping up a week-long series. If you missed the boat, start here. Let’s face it: sometimes you’re right, and your critics are wrong. (You’ve been waiting all week for me to acknowledge the...
Regaining Ground
If you’re startin’ here, you’re four days late. Back the truck up. A few years ago, I fielded a very angry call from a guy whose wife and young daughter had attended our church a...
What Went Wrong?
It’s day three of You Blew It Week. Start the party here. Sometimes I feel like a professional screw up. It’s true. As a guy who generally has his stuff together and is typically organized,...
I Know You’re Sorry, Now Apologize
Psst: Hey you. This is the 2nd part of a five part series. Start here. My Grandaddy Franks was the King of Snark before snark was cool. He’d tell his employees, “You can show up...
You Blew It
You did, didn’t you? You screwed up royally. You forgot to return that phone call. That leader’s surgery fell off your calendar. A guest’s questions were never answered after repeated attempts and multiple handoffs. You’re...
First Impressions, North Raleigh Style
There’s a dirty little rumor going around that the Summit is launching a North Raleigh Campus later this fall. That’s right, we’re heading down 540 to the capital city…the City of Oaks…the City That Hoards...
“I’ll Bet You’re a Gentleman!”
A few weeks ago I was walking into a gas station because I heard the pitiful screams of a candy bar asking to be rescued and then eaten. Just a few steps ahead of me...
