Flashback Friday: Why We Do What We Do
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Two weeks ago, a lady walked up to our First Time Guest...
Latest posts
Thursday Three For All: Inauguration Edition
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. This week, all eyes are on Washington, D.C., and our nation’s “peaceful transition of power.” I’ll...
Q&A: Should My Church Charge For Coffee?
Q: Our church has always served coffee on Sunday mornings. Due to budget cuts we’ve ended that practice. Our church has responded very well, and there weren’t any riots. Some have proposed that we...
How to Force a Volunteer to Care
That’s a ridiculous post title, because of course you can’t force someone to care. They either care, or they don’t. But what if it’s not that simple? What if the two choices aren’t just care or don’t...
Announcing 2017 Weekenders
There is power in observation. If you’re a part of this blog community, chances are good that you appreciate the benefits of reading. On this site, you’ll read about guest services, read about processes, read...
Flashback Friday: “I’ll Bet You’re A Gentleman!”
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! A few weeks ago I was walking into a gas station because I...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
You Have To Decide Whom To Offend.
The first time guest who can’t find a parking spot, or the charter member who refuses to relinquish his long-held space. The worshipper who arrived early to stake a spot in the back, or the couple running late who...
We Weren’t Created To Be Chronically Lazy
Over the last few days, North Carolina and surrounding states have been in the middle of Snowpocalypse 2017. If you’re a reader from parts farther north, you should know that North Carolinians don’t handle snow...
Don’t Waste Your Welcome Center
I’m a firm believer in First Time Guest tents. I think there are strategic, guest-focused, practical reasons for keeping them outside year-round, making them highly-visible – and highly-useful – to guests before they ever walk...
