Today I’m launching a monthly series of posts called Guest Services Road Trip. Join me in traveling the country (maybe the globe?) from the comforts of our collective iDevices, interviewing leaders who are in the trenches of...
We’ve all used the “carrot and stick” analogy at some point or another. Whether you’re a leader in ministry or the marketplace, whether you’re a paid professional or a parent, you have likely tried to...
People in ministry often discover that some things are out of their control. Nowhere is this more obvious than the question of facilities. If you don’t have the key to the supply closet, you can’t...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Last week I overheard a brief exchange between a fast-food employee and...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q: What is the best way to get newcomers’ contact information? We have a connect card attached to our weekly program. During announcements the service host draws attention to the card asking people to fill...
If you’re a part of a multi-anything: multi-site church, multi-leader ministry, or even a multi-staff/volunteer team, this is a topic we need to cover. As the old adage goes, we sometimes find ourselves with too...
2/9/17 update: the 2017 survey period has come to an end. You’re still welcome to take it below, but congrats to Linda who has already taken home the gold. Um. $25 gift card. Whatever. Want a chance...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Think about the things that end up on your to do list...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
