Sometimes it helps to break out of your context and get into another one…to capture some “we can do that!” moments by observing other teams doing it. That’s the gist of our Guest Services Weekenders:...
For the last year, we’ve been working our way through a monthly series focused on guest services in the smaller church: those with 150 or fewer people in attendance each week. That series will continue...
Q: After reading through several of your posts, I noticed that your Guest Services team is responsible for greeting in the auditorium and even seating guests. Is there any overlap with your ushers, or do...
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Leaders don’t need to have all of the answers. We should be sure of the vision, confident of the values, and fixed on the end goal. But in the questions and speed bumps and hiccups...
This post originally appeared in 2021. It’s Thanksgiving Day in the United States, and the purpose of Thanksgiving is to…well…give thanks. In your family or friend group, perhaps you have different ways of doing that:...
My friend Wes Gardner recently tipped me off to a great article by The Points Guy: “Up all night: How Disney transforms the Magic Kingdom from Halloween to holiday overnight.” I’ve long been fascinated by...
Greg Curtis is the Central Director of Assimilation and Guest Services at Eastside Christian Church, a multi-site church based in Anaheim, California. I’ve counted Greg as a friend for years, and there is no one...
Buckle up, kids: it’s time to peer into the new year. For those of you on a calendar-year budgeting cycle, you’re probably obsessing over spreadsheets, forecasting, and big plans right about now. (Or you’re like...
Every once in a while I get introduced to a book that I’m pretty sure I won’t like. But when my friend Bob Adams – voracious reader and fellow book nerd – passes a title...
