Why Consistency Matters in Guest Services
There is a difference between your Guest Services team and your guest services culture. One has everything to do with what we do, the other has everything to do with who we are. And no...
Latest posts
Only One Week Left to Apply for Confab 2023!
Time is ticking on the application deadline for Connections Confab, our coaching network that’s coming back in Spring 2023. Confab is a three-session, on-site networking group that gathers for two days each in February, March,...
Danny Recommends: Resources for Advent
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
God, Give Us the Grace to be Grateful.
This post originally appeared in 2021. It’s Thanksgiving Day in the United States, and the purpose of Thanksgiving is to…well…give thanks. In your family or friend group, perhaps you have different ways of doing that:...
“I Can’t Carry It For You…
…but I can carry you.” So goes the tear-jerking line spoken by Samwise the Brave near the end of The Lord of the Rings: The Fellowship of the Ring. As a part of this summer’s...
Danny Recommends: Daly Goods / Preacher’s Notebook
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Good Neighbor Hospitality: Business to Business
When you look at the landscape of American evangelicalism, our gathering spaces are just as varied as our churches: rural congregations bordering acres of open farmland. Urban congregations in landlocked buildings. Portable congregations renting school...
2023 Connections Confab: Apply Today!
Back in 2015 we launched a coaching network called Connections Confab. Today we count over 75 leaders from Maryland to Mississippi and Nebraska to North Carolina (and all points in between) as part of our...
Top Ten Quotes: The Experience Maker
I’ve long been a fan of Dan Gingiss, co-host of the Experience This! podcast with Joey Coleman. The podcast is built around the customer service experience, and if you’ve been around this blog space for...
Weekends Are For New Friends
Repeat after me: Weekends are for new friends. When we walk into the church lobby on the weekend, the temptation is to talk to those we already know. Our small group friends, our ministry team...
