Latest posts

6 Reasons You Should Keep a Master Purchase List

If you’re in any leadership role, you’re eventually going to be handed a budget or a credit card or a checkbook (kids: ask your parents) and told to go on a shopping spree. Whether it’s...

Deliver Plus One

Ken Blanchard’s Raving Fans is a must-read for anyone who serves the public, anyone who interacts with the public, or anyone who is the public. (Did I leave anyone out? No? Great.) I could spend several posts...

Danny Recommends: P-Touch Cube Label Maker

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...

Who’s Driving?

I am the veteran of three teenage drivers, and – at the time of this writing – just four short years from the fourth. State Farm has happily taken dump trucks full of my money...

Top Ten Quotes: Empowering Leadership

This summer and fall, a few of us on our team are reading Michael Fletcher’s Empowering Leadership: How a Leadership Development Culture Builds Better Leaders Faster. I’ve found it to be a helpful, encouraging book...

“Your Alternate Agenda is Not Welcome Here.” (part two)

In the last post, we began to unpack the statement “Your alternate agenda is not welcome here.” While it may sound like the epitome of arrogance, I listed three reasons why alternate agendas can’t fly....

“Your Alternate Agenda is Not Welcome Here.” (part one)

“Your alternate agenda is not welcome here.” At first glance, that statement sounds like the epitome of arrogance. The ultimate exclusionary tactic. The words of someone fearful of losing power or influence. Especially if those...

Primer Posts

Signage Basics

You just landed on an every-once-in-a-while series called Primer Posts, a curated collection of my favorite articles and books on one particular topic. These are the resources I usually point to when people ask about getting started...

Five Minutes Between Crap and Quality

I recognize that I will get some blowback on the title of this post. But a confession: crap is one of my favorite words. More than that, it’s my wife’s favorite word. Years ago when...

Clear Signage is Kind Signage

You’ve heard the adage clarity is kindness. That phrase – most often attributed to Brené Brown, though it didn’t originate with her – simply means that we need to be overly clear on the things...

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