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Top Ten Quotes: Likable Leader

Almost ten years ago I heard my friend Jason Young give a talk titled “Are you likable?” Few presentations have impacted me as much as that one, and I was thrilled when he took that...

North Carolina Squirrel Revival

It was a prophecy foretold by Ray Stevens. A couple of Sundays ago – as I was minding my own business at the campus where my family worships and serves – the Slack messages started...

How to Define Your Guest Services Leadership & Reporting Structure

This is the next installment in our ongoing “Large Church” series, which looks at guest services through the lens of the larger congregation: those with an average attendance of 800 or more. See the entire...

Multi-Site: Guest Services and Launching a New Campus (part three)

We’re wrapping up a three-part series on our central Guest Services team’s role in launching new campuses. Get started here. In the first post in this series, I told you the three primary areas we...

Multi-Site: Guest Services and Launching a New Campus (part two)

We’re in the middle of a three-part series on our central Guest Services team’s role in launching new campuses. Get started here. In the first post in this series, I told you the three primary...

Multi-Site: Guest Services and Launching a New Campus (part one)

Q: When the Summit launches a new campus, what role does your Guest Services team play in that process? Training content, schedule, plans, etc.. [Question submitted in a recent Connections Confab] A: Once upon a...

The 10 Commandments for a Fresh Fall Season

I don’t know about your church staff, but on ours, summertime has come to a screeching halt. Student camps are over. Vacation Bible School is in the books. Vacations are a distant memory. And the...

How to Run a Tight Ship from a Distant Dock

People in leadership typically have an idea of how they want things to run. We have a clear picture of what high quality or a finished product should look like, and we want things to...

Top Ten Quotes: The Hospitable Leader

If you’re a regular reader of ye olde blogge, you are likely in a role (paid or volunteer) that focuses on hospitality. But while we can be really good at creating hospitable environments for our...

Weekenders and Workshops are Filling Up!

Around these parts, it’s mid-August (I would assume it’s the same around your parts). And with mid-August comes a brain reset among church leaders: volunteers are back from vacation. Kids are back in school. Rhythms...