Latest posts

Personal Power > Position Power

In Steve Robinson’s new book Covert Cows and Chick-fil-A, he recaps his 30+ years on the marketing team of one of America’s most beloved brands. The book is full of personal stories and behind-the-scenes...

Do Your Systems Make it to the Front Lines?

Tacticians, listen up. You know who you are. You live your life as a cubicle jockey, developing spreadsheets and master plans and mapped-out strategies to make your weekend services run smoothly. You have never...

Q&A: How Do I Get Backing from My Boss?

Q: I believe that creating a healthy guest services culture is important. But is it really possible to build it without senior pastor buy-in? [from a participant in the 2019 One-Day Workshops] A: It...

Top Ten Quotes: The Soul Winner

Earlier this summer I read Charles Spurgeon’s The Soul Winner: How to Lead Sinners to the Savior. I admittedly do not have enough engagement with reading historied theologians, so this was a nice departure...

Primer Posts

Primer Posts: Guest Services from the Stage

You just landed on an every-once-in-a-while series called Primer Posts, a curated collection of my favorite articles and books on one particular topic. These are the resources I usually point to when people ask about getting...

Want to be Missional? Move.

For all of the church’s talk of “being on mission,” “living sent,” and “pursuing a Great Commission lifestyle,” I fear we may be overlooking one of the easiest ways to get the gospel into...

Don’t Point Out the Mud…

…unless you’re willing to get your hands dirty. Often, the mark of a leader is that they see things others can’t see just yet. They notice how the present reality falls short of the...