Flashback Friday: Represent
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! What do people assume about your church at first glance? I’m not...
Latest posts
Thursday Three For All: Ministry Days Off, Self-Sabotage, and Lawn Art
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
What Is Your Work Process?
I’m ashamed to admit that I am just getting around to reading What’s Best Next, Matt Perman’s excellent book on productivity, and perhaps one of the most talked-about productivity books of the last five years. I...
Multi-Site: Getting Past the “Video Pastor”
Each week as I read through our first-time guest surveys, I know there will be some predictable trends. First-timers are prone to talk about the organizational hospitality they sensed when they arrived, the excitement of...
Visible vs. Invisible
In guest services, there is a fine line between being visible and staying invisible. As a guest services volunteer, it’s not always easy to know how to strike that balance. But as a guest, whenever...
Flashback Friday: Ten Ways To Keep It Clean
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I work in a church office. And if you’ve ever worked in...
Thursday Three For All: Burritos, Skype, and Manna One
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q&A: How Much Time Do We Need Between Services?
Q: What do you think is an appropriate amount of transition time between services? Does too much or too little time create a negative experience for our guests? [Name withheld] A: If you have multiple...
What To Do When A Volunteer Lets You Down
If you work with people, it’s only a matter of time before you’re going to find yourself disappointed, frustrated, and angry. People fail. They mess up. And when that person is a volunteer, it can be...
The Gift of Time
Do Sunday mornings stress you? Does it seem like there’s always a last-minute runaround in order to be ready to welcome guests? Are you constantly worried about your team’s ability to get everything set up...
