Latest posts

Thursday Three For All: One Question, Someday Syndrome, and Elf Interrogation

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Calvary Christian Church (Omaha, Nebraska)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...

Top Ten Quotes: Servanthood as Worship

Church volunteer culture runs the gamut from inspirational to infuriating. If you lead volunteers, maybe you know what I mean. Inspirational, because watching a volunteer use their gifts is one of the most awe-inspiring things to see...

The Seven Deadly Sins of Guest Services

We know that it’s easy for culture to leak. It’s easy for our vision to lose it’s stickiness. If we’re going to continually transfer DNA to our staff and volunteers, we must continually come up...

Flashback Friday: Our Annual Jam

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   As a blogger, I feel like I have one primary responsibility to...

Thursday Three For All: Holiday Hospitality, Compel Them To Come In, And Violin-Playing Truck

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Q&A: How Can I Remember Names?

Q: I’ve noticed that people love when we use their names. I’m NOT great at remembering names but I am very intentional about using the names I DO know (which makes me look like I’m...

What Are Your Leadership Labels?

As leaders, we tend to apply labels to those we lead:   Rock star. Lazy. Utility player. Unreliable.  Hot-tempered. Self-starter. Flaky.   Whether the labels are always true doesn’t really matter. If they are sometimes true or were once true...

5 Reasons You Should Serve at Christmas at DPAC

For three days prior to Christmas, the Summit is going to be invading the Durham Performing Arts Center for our sixth year. We’ll be celebrating the incarnation of Jesus, the majesty of the manger, the...

Flashback Friday: 25 Questions for Mary

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Last week I took some time to get re-acquainted with an old...

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