Published: 21 hours agoNew

Guest Services According to John the Baptist

By society’s standards, he was what grandma would’ve called “an odd bird.” He wore an ill-fitting camel hair robe and he ate honey-coated grasshoppers. He hung out in the woods a lot and implored onlookers to repent. He frequented rivers and streams and baptized …

Published: 4 days ago

Flashback Friday: The Unseen

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   They’re all around us. Every weekend, they show up early and stay late. Driving rain, blazing sun, falling snow, gusting wind. …

Published: 5 days ago

Thursday Three For All: Weekend Misses, Sheep-Stealing, and Cow Serenades

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   10 Weekend “Misses” for Churches That …

Published: 6 days ago

Q&A: How Do We Run A Capital Campaign Without Scaring Off Our Guests?

Q: We are in the middle of a building campaign. How can we best consider our guests without scaring them off? [submitted via the 2018 blog survey] A: I’ll never forget that conversation in our small group. A couple in the group had been …

Published: 7 days ago

Who Are You Reading?

I’ve had the same conversation several times in the past few months. The first time, it was with a friend who had read my list of books I recommend to those in the guest services world. She pointed out that the list was almost …

Published: 1 week ago

Technical Difficulties Are Fun!

If you are an RSS or email subscriber, you just received a template for a “Flashback Friday” post. Sorry for the confusion…I was tinkering with the template and accidentally hit “publish.” Since you’re here anyway, here’s a clip of an orangutan watching a magic …

Published: 1 week ago

2018 Weekenders Are Filling Up! Reserve Your Space Today.

I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a diagram, a drawing, or a video – I’ll grasp much of it. But let me experience something, and it gets implanted in the ol’ brain like like North …

Published: 2 weeks ago

Flashback Friday: Five Loaves vs. the Four Year Old

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   On Sunday afternoon I had an impromptu lunch date with my daughter. And by “lunch date,” I mean Zaxby’s on the …

Published: 2 weeks ago

Thursday Three For All: Sending Church, Words on Slides, and a Cake-Serving Rube Goldberg Machine

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   How One Baptist Church Has Seven …

Published: 2 weeks ago

Washington Heights Church (Ogden, Utah)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT destination? Have a leader I need to talk to? …

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