Published: 20 hours agoNew

Thursday Three For All: Inauguration Edition

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. This week, all eyes are on Washington, D.C., and our nation’s “peaceful transition of power.” I’ll admit I’m a political nerd when it comes to …

Published: 2 days agoNew

Q&A: Should My Church Charge For Coffee?

Q:   Our church has always served coffee on Sunday mornings. Due to budget cuts we’ve ended that practice. Our church has responded very well, and there weren’t any riots. Some have proposed that we start charging for coffee. Once costs are covered, profits would …

Published: 3 days ago

How to Force a Volunteer to Care

That’s a ridiculous post title, because of course you can’t force someone to care. They either care, or they don’t. But what if it’s not that simple? What if the two choices aren’t just care or don’t care? What if the issue goes deeper? What if …

Published: 4 days ago

Announcing 2017 Weekenders

There is power in observation. If you’re a part of this blog community, chances are good that you appreciate the benefits of reading. On this site, you’ll read about guest services, read about processes, read about how to move people from connected to committed. …

Published: 7 days ago

Flashback Friday: “I’ll Bet You’re A Gentleman!”

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! A few weeks ago I was walking into a gas station because I heard the pitiful screams of a candy bar asking …

Published: 1 week ago

Thursday Three For All

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   When It’s Everybody’s Job, It’s Usually …

Published: 1 week ago

You Have To Decide Whom To Offend.

The first time guest who can’t find a parking spot, or the charter member who refuses to relinquish his long-held space. The worshipper who arrived early to stake a spot in the back, or the couple running late who – because the back seats are filled – has …

Published: 1 week ago

We Weren’t Created To Be Chronically Lazy

Over the last few days, North Carolina and surrounding states have been in the middle of Snowpocalypse 2017. If you’re a reader from parts farther north, you should know that North Carolinians don’t handle snow all that well (Exhibit A: this scene from three years …

Published: 2 weeks ago

Don’t Waste Your Welcome Center

I’m a firm believer in First Time Guest tents. I think there are strategic, guest-focused, practical reasons for keeping them outside year-round, making them highly-visible – and highly-useful – to guests before they ever walk in the door of your church. [Related posts: Six …

Published: 2 weeks ago

Flashback Friday: How Do They See It?

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   I don’t want to become blind. I don’t want to fail to see what other people see. I don’t want to …

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