Published: 20 hours agoNew

Flashback Friday: Nobody Brags About Being Mary

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   I have a love / hate relationship with Luke 10. If you know the latter part of that chapter, then you’re …

Published: 2 days agoNew

Thursday Three For All: To-Do Lists, Podfasters, and David Letterman’s “Childhood Friends”

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   Your To-Do List Is Not A …

Published: 3 days ago

Feeling Disconnected? Here’s a Fix.

Whatever size church you attend, there will come a point where you feel left out. Unknown. Like you don’t have the friendships and relationships you’re craving. Feeling connected isn’t correlated to size. It seems counterintuitive, but connection is not a size issue. You can …

Published: 4 days ago

What It Takes To Be A Leader…

…is that you need to be a couple of steps ahead of those you’re leading. There’s more to leadership than that, of course. The “two steps ahead” rule is the super-simplified, stripped-down version of Leadership 101. There are other things that factor in there …

Published: 5 days ago

How To Serve Guests When You’re Just Not Feeling It

No matter how much you love people, eventually the day will come when you literally can’t even. (Do the cool kids still say that?) The weather is too bad, your mood is too off, your life is too stressful, your day is too packed …

Published: 1 week ago

Flashback Friday: Five Reasons Nobody Comes to Your Training

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   We’ve all been there: we have a volunteer training scheduled. We arrive early. Set up the room. Straighten the chairs. Run over …

Published: 1 week ago

Thursday Three For All: Sutherland Springs and the Tears of Jesus, Lead from the Middle, and Recreated Triangle Solo

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the entire article.)   FBC Sutherland Springs and the Tears …

Published: 1 week ago

Compass Christian Church (Chandler, Arizona)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT destination? Have a leader I need to talk to? …

Published: 2 weeks ago

2018 Connections Confab: Apply Now!

Since 2015, 36 leaders from 30 churches in 11 states have been a part of the Connections Confab, an intensive coaching network focused on improving your guest services culture. Confab is returning in February, and the application process goes public today. Here’s the skinny: Confab is …

Published: 2 weeks ago

Top Ten Quotes: Designed to Lead

“…no organization should outpace the Church in developing leaders.” Why? Because “No other gathering of people has a greater mission, a greater promise, or a greater Reward.” …so says Eric Geiger and Kevin Peck, authors of Designed to Lead: The Church and Leadership Development. The ten …

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