Latest posts

Good Neighbor Hospitality: Business to Business

When you look at the landscape of American evangelicalism, our gathering spaces are just as varied as our churches: rural congregations bordering acres of open farmland. Urban congregations in landlocked buildings. Portable congregations renting school...

2023 Connections Confab: Apply Today!

Back in 2015 we launched a coaching network called Connections Confab. Today we count over 75 leaders from Maryland to Mississippi and Nebraska to North Carolina (and all points in between) as part of our...

Top Ten Quotes: The Experience Maker

I’ve long been a fan of Dan Gingiss, co-host of the Experience This! podcast with Joey Coleman. The podcast is built around the customer service experience, and if you’ve been around this blog space for...

Weekends Are For New Friends

Repeat after me: Weekends are for new friends. When we walk into the church lobby on the weekend, the temptation is to talk to those we already know. Our small group friends, our ministry team...

Q&A: How Do I Change an Established Culture?

Q: I’m stepping into an established and well-oiled hospitality ministry. How do I help change the culture in areas where it’s needed? (question submitted in a recent One-Day Workshop) A: In answering this question, I’m...

Most vs. Best

All of the productivity in the world doesn’t necessarily produce a good end product. Working extra hours and giving extra effort doesn’t necessarily mean our tasks contain that “little extra.” Taking on too many things...

Dance With the One Who Brung Ya

Imagine for a moment a man who has been the recipient of great grace at the hands of his church’s volunteer teams: every Sunday, he’s directed to a parking spot close to the building. A...

Danny Recommends: Klvied Sign Holder

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...

Q&A: How Can I Get My Vols to Engage?

Q: How would you suggest we equip our volunteers to engage the disengaged on Sunday mornings (new guests, people sitting by themselves, etc.)? How can it come across as genuine and not just because they...

Top Ten Quotes: The Culture Solution

Matthew Kelly’s The Culture Solution: A Practical Guide to Building a Dynamic Culture delivers on the title. It’s imminently practical, and the steps he lays out really will lead to a culture that lives and...