Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
We know that the sermon starts in the parking lot. In other words, the weekend worship experience begins as soon as your guest drives onto the perimeter of your property, not when they’re safely ensconced...
Everyone has one. Whether you’re a paid staff member or an unpaid volunteer, whether you’re a seasoned veteran or a newbie, whether you know your job description backwards and forwards or you’re just trying to...
I’m currently reading Charles Duhigg’s The Power of Habit, an excellent book that combines research and remarkable stories to get to the bottom of why we do what we do. Early in the book Duhigg...
We all face the temptation to pit people against productivity. “I could get a lot more work done if I didn’t have to attend all of these meetings.” “I can’t finish this project because people...
Q: When I am serving in the Welcome Center and I’m trying to be super-focused on guests, how do I kindly tell my friends or long term church attenders that we can talk later (and...
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. These might be products for use in your ministry, resources that will help...
There’s now an all-in-one page where you can grab Guest Services tools on the cheap. The new Resources Page (spot it by clicking the link or taking a gander at on the left side of...
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
How ironic that a book titled Gentle and Lowly came charging onto the scene like a bull in a china shop. It has captured the attention of hundreds of thousands of believers. Its presence has...
