We’re continuing our “Large Church” series, which looks at guest services through the lens of the larger congregation: those with 800 or more people in attendance each week. You can see the first post in...
Q: Go back to your early days in your role. If you could easily “reset” from ground zero, would everything still look the same when you built it back, or what would change in regards...
This article originally appeared on Lifeway Research. Last month, Lifeway Research released the results of a study on how Protestant churches welcome first-time guests. The results, as they say, speak for themselves. Lifeway polled respondents on...
Summertime is down time. Sometimes those of us in leadership act like we don’t believe that (raises hand), but that doesn’t make it less true. While it is true that hospitality can’t take a vacation,...
We’re continuing our “Large Church” series, which looks at guest services through the lens of the larger congregation: those with 800 or more people in attendance each week. You can see the first post in...
Q: Go back to your early days in your role. If you could easily “reset” from ground zero, would everything still look the same when you built it back, or what would change in regards...
This article originally appeared on Lifeway Research. Last month, Lifeway Research released the results of a study on how Protestant churches welcome first-time guests. The results, as they say, speak for themselves. Lifeway polled respondents on...
Summertime is down time. Sometimes those of us in leadership act like we don’t believe that (raises hand), but that doesn’t make it less true. While it is true that hospitality can’t take a vacation,...
Summertime is upon us, and with it, that glorious season of summertime reading. While I love to read all year long, in the summer months I try to be a bit more intentional about what...
It’s that time of year again, nerds: that collective moment when we push our glasses up on our nose, promise ourselves we will read the books we already own, and then – in a fit...
Our One-Day Workshops are back for 2025, but this time with a twist. Since 2016, we’ve taken over 700 church leaders through a day-long deep dive on on particular topic. Historically, we’ve offered one topic...
In the world of multi-site churches, the pendulum often swings between campus autonomy and central control. I think that swing can be a good and healthy thing, and isn’t something to be avoided. That’s where...
A friend and I have been working through David Benner’s Surrender to Love: Discovering the Heart of Christian Spirituality. If you’re a fan of Gentle and Lowly, it echoes with the theme of understanding God’s...
Q: We’re having a debate on our Guest Services Team as to whether or not it is “creepy” to approach someone already seated in the auditorium with an extra “Hello, welcome!” So my question is:...
