2017 Weekenders: New Spots Open!
Our 2017 Weekenders are off to a strong start. February was at capacity, the June event is full, August is nearly full, and November is beginning to populate. (You people plan way in advance, I’ll give...
Latest posts
Flashback Friday: Why Outside Greeters Are More Important Than Inside Greeters
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Let’s start a turf war, shall we? Because a post title like...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q&A: Should Volunteers Serve In Multiple Areas?
Q: One of the issues we have is people who serve in multiple ministries in a major way. For example, we have people who are in a regular teaching role with our BC Kids, and they also lead...
Top Ten Quotes: Next Door As It Is In Heaven
There has been no lack of “love your neighbor” books in recent years. I’ve read a few of them, because – to be transparent – I’m not very good at loving (or in some cases, knowing)...
How to Bang the Drum (Without Being a Jerk)
Changing a culture ain’t for the faint-hearted. If you are new to your guest services role – or if you’re trying to introduce a hospitable culture in your church – it is going to take a...
Flashback Friday: 10 Ways to Raise the “Guest Awareness Culture” at Your Church
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Every church in America has a guest problem. They may have a...
Thursday Three For All
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Saddleback Church (Lake Forest, California)
This is the second in a monthly series of posts called Guest Services Road Trip. Join me in traveling the country (maybe the globe?) from the comforts of our collective iDevices, interviewing leaders who are in the trenches...
How To Make Vision Stick With Your Guest Services Team
In a recent post I mentioned the importance of repeating the vision over and over. And over and over and over. Because the harsh reality is that vision leaks. I’m always shocked that I’m shocked by...
