Do We Aim For Excellence…or Perfection?
In the world of ministry, it’s always tempting to ask this question. After all, if we’re going to do something, let’s do it right. Right? We reinvent and revise and tweak and adjust. We set...
Latest posts
Top Ten Quotes: How to Win Friends and Influence People
Dale Carnegie’s How to Win Friends and Influence People is a behemoth in the publishing world. It’s been in print for over eight decades, and is constantly referenced and recommended as a must read for...
Only One Week Left to Get Your Early-Bird Bonus!
Registrations are rolling right along for our One-Day Workshops coming in August, September, and October. But the early-bird bonus expires next Tuesday, June 18, so now is the time to act. What’s an early-bird bonus,...
City Church (Cleveland, Ohio)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
How to Instill Guest Services DNA to Your Entire Staff
Church staffs are infamous for building silos. Most of the time, it’s innocent: we get busy working in our corner of the world, and we forget that there are other ministry leaders running alongside us...
Seating Team Basics
You just landed on an every-once-in-a-while series called Primer Posts, a curated collection of my favorite articles and books on one particular topic. These are the resources I usually point to when people ask about getting started...
Tie Their Hands High
Leaders are standard-setters. As a leader, you may be the one who directly sets the standard: you write the training manual, you set the expectations and dole out the consequences, you are the one who...
2019 Summer Reading List: Mine.
Earlier this week I tossed eleven books your way that I think you should read this summer. But earlier still, I started polling the social media interwebs to figure out what you’re reading that I...
2019 Summer Reading List: Yours.
It’s that hallowed time of the year, kiddies: the time when reading nerds break out their pasty legs, slather on some SPF 90, and catch up on books we’ve been meaning to get around to....
Danny Recommends: camelcamelcamel
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
