Latest posts

Q&A: How Can I Break Up Volunteer Conversations?

Q: When my volunteers are serving, they are often more excited about focusing on each other than focusing on our guests. How can I prevent personal conversations among volunteers while they’re “on the clock”? [submitted...

Giving Recognition

It was Ephesus, and it was spring. Which year, exactly, we don’t know, but we know that it was spring, and we know that the apostle Paul was putting the finishing touches on a letter...

Three Things Necessary to Shape Your Vision

Each year we host a series of One-Day Workshops, events designed to help you and your team take a deep dive into one subject. Find out more about upcoming ODWs here. Here’s an excerpt from...

Flashback Friday: Do Something Different

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Yesterday was Father’s Day, which means one thing in our family: Ice...

Thursday Three For All: Connecting People, Email Summaries, and Lava Time Lapse

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Give That First Timer A Confidence Boost

A couple of days ago I experienced a miraculous moment. Not necessarily in the spiritual / supernatural sense, though one might say it was close. I had the supreme pleasure of eating at a world-renowned...

Top Ten Quotes: None Like Him

I just wrapped up None Like Him: 10 Ways God is Different from Us (And Why That’s a Good Thing) by Jen Wilkin. And…wow. What a refreshing, focused, renewed look at the character of God. Jen delivers...

You Don’t Work With Dummies

I get it. You’re the smartest person you know. No one else can do the job (whatever job!) as well as you can. If you were in charge of the world, well…she’d be a much...

Flashback Friday: “We’ve Never Done It That Way Before.”

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   If you haven’t heard it yet, you will. Leaders face the tension...

Thursday Three For All: Time Management, Food Trucks, and Juggling Rubik’s Cubes

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

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