Latest posts

Thursday Three For All: Sending Church, Words on Slides, and a Cake-Serving Rube Goldberg Machine

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Washington Heights Church (Ogden, Utah)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...

Top Ten Quotes: Becoming a Welcoming Church

I gravitate to church guest services books like a moth to a flame. That’s why I was very excited to see Thom Rainer release not one, but two books in the genre last month. Becoming a Welcoming Church is...

The One Question That Will Change Your Guest Follow Up

When guests arrive at our church, they are giving us a gift. They are honoring us with the valuable asset of their time, and trusting us to use that time wisely. For the guest with...

Flashback Friday: Look Out For The Loom List

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Most of us have a to-do list. We write down the things...

Thursday Three For All: The Cross, First Time Guests, and Kidney Beans

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Q&A: How Do We Handle Multiple Services at the Same Location?

Q: How do we handle multiple services in the same location? [submitted via the 2018 blog survey] A: I’m going to read a few things into this question that may or may not be true....

Are Your Processes Predictable?

I get a random newspaper delivered to my driveway…well…randomly.  There’s no apparent rhyme or reason. It doesn’t come on a particular day of the week, nor does it come every week. There are mornings I...

Product Recall: First-Time Guest Easter Baskets

Every April 2 I think to myself, “There’s no reason to post a retraction to yesterday’s post.” And then every April 1 I receive a text or email or tweet or comment from a friend...

First Time Guest Easter Baskets

Before you read the following post, take note that the original publication date was April 1. April. First. April Fools Day. Thank you. And carry on. Subscribed via email or RSS feed? Click here for the...

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