Without a doubt, our what and how has changed and will continue to change. How we greet guests, what we do about communion, and how we move large groups of people into and out of worship are all necessary topics of discussion. But those what and how conversations will...
If you’re a paid staff member or a volunteer leader, there will come a point where you feel like you’ve “made it” in terms of team objectives: you’ve reached that goal. You’ve transformed that culture....
Last weekend I led a guest services training for a church in another state. Between the time my flight landed and the start of my speaking engagement, I had some extra time to swing by...
Many of us have a love/hate relationship with work. I am a self-professed workaholic, but even someone like me – who really, really enjoys my job – can get to the end of many days...
You may be playing on the wrong team and not even realize it. It’s not that you’re a bad player. But the right team is better than your current team, because the team you’re on...
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
Recently our church rolled out a set of four values that define our mission. These are not new values, just updated ways of expressing the principles that have guided us since our inception in 2002....
