Latest posts

2020 Summer Reading List: Yours.

Fellow book lovers, there are two times each year that we get our time to shine. One is those is the end-of-year “top reads” list which everyone else views as braggadocious, but we all geek...

Ninja-Level Customer Service

Earlier this week I came to a COVID-19 crossroads: I realized for the entirety of this pandemic, I have not given a flying fig about what I eat. Chex Mix? Get in my belly. Family...

About That Extra Mile…

In Matthew 5:41, Jesus pointed to a common practice of the day: Roman soldiers were allowed to conscript Jewish civilians into service and force them to carry their packs for one mile. In Jesus’ economy,...

Top Ten Quotes: Habits of Grace

Recently our staff team read through David Mathis’ Habits of Grace: Enjoying Jesus through the Spiritual Disciplines. I’m a multi-readthrough veteran of Spiritual Disciplines by Donald Whitney, so this was a fresh take on a...

Why “Pandemic Silos” are Completely Understandable (and Must Be Destroyed)

Slowly but surely, our world is showing signs of reopening after the initial wave of COVID-19 stay-at-home orders. Across the country, various governors are giving the all-clear for churches to begin to meet again on...

Crossroads Community Church (Sheboygan, Wisconsin)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...

Q&A: How Can My Church Get Friendlier?

Q: The question I continually hear is that churches are NOT friendly and welcoming. How can we change that? [from the 2020 Blog Survey] A: Let me start with a little pushback: I’ve yet to...

Closed Castles, Coronavirus, and Creating Anticipation

As this post goes live on April 30, 2020, we are almost seven weeks into the closure of Disneyland in California and Walt Disney World in Florida due to COVID-19. At the time of writing,...

How to Challenge Your Volunteers

Sometimes a volunteer needs a break. In a previous post, I shared five ways to care for a tired team member. And I still stand by what I said from that previous post: “If they...

[Webinar] Leading Volunteers During a Pandemic

Recently I teamed up with my friends Mark Waltz, Jason Young, and Greg Atkinson for a panel discussion about how to lead our volunteers and honor our guests when the church isn’t gathering physically. Big...

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